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DESIGNING ETHICAL MANAGEMENT CONTROL: OVERCOMING THE HARMFUL EFFECT OF MANAGEMENT CONTROL SYSTEMS ON JOB-RELATED STRESS

[ARTICLE] This paper talks about the interdisciplinary research in business ethics and management control systems from a perspective based on the non-maleficence principle.

by LINDER Stefan, LECA Bernard ,CASARIN Veronica & ZICARI Adrian - Professors at ESSEC Business School.

Ethical aspects of management control systems (MCS) are attracting increasing attention among scholars and practitioners. Much of the work centers on their aims. We complement this scholarship by applying the ethical principle of “no harm,” i.e., non-maleficence, to examine how those aims are achieved. We illustrate this approach by exploring the effects of four MCS designs on job-related stress drawing on the differentiation of stress into two dimensions: a challenge (i.e., unproblematic and even desirable) and a threat dimension (i.e., dangerous; causing psychological strain). Results from a lagged field-survey with 471 managers and employees from the UK and the U.S. support key predictions and offer first insights into designing MCS based on a “no harm” ethics. Our study highlights the benefits of interdisciplinary research in business ethics and hopefully encourages more work on MCS from a perspective based on the non-maleficence principle.

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